Privacy Policy

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This Privacy Policy constitutes an electronic contract formed under the Information Technology Act, 2000, and its amended provisions. It does not require any physical, electronic, or digital signature. By using this Website, you indicate your understanding, agreement, and consent to this Privacy Policy. Futuro Agility Care Private Limited (referred to as “We” or “Us”) is committed to safeguarding user data and information. Please read this Privacy Policy carefully before using or submitting information to this Website.

1. Collection and Storage Information

1.1. The data you provide to FUTURO AGILITY CARE or that is collected from you by FUTURO AGILITY CARE can be categorized as either Personal Information” or “Non-Personal Information.

1.2. Personal Information is Information collected that can be used to uniquely identify or contact you. Personal Information for the purposes of this Privacy Policy shall include, but not be limited to your name, address, contact number, e-mail address or other contact information, Information regarding your transactions on the Website, your financial information, Internet Protocol address, Any other items of “sensitive personal data or information” as such term is defined under the Information Technology (Reasonable Security Practices And Procedures And Sensitive Personal Data Of Information) Rules, 2011 enacted under the Information Technology Act, 2000, Identification code of your communication device which you use to access the Website or any other Information that you provide during your registration process, if any, on the Website.

1.3. Collection of Personal Information We gather Personal Information through various channels, including when you:

        • Register with us
        • Utilize specific services offered by us
        • Engage in online surveys or contests
        • Post user reviews
        • Conduct business transactions with us

1.4. Third-Party Personal Information We may obtain Personal Information about you from third-party sources, including social media services, commercially available databases, and business partners. If you use a social media service to access the Website or link a service on the Website to a social media platform, the information we collect may include:

        • Your user name associated with that social media service
        • Information or content that the social media service is authorized to share with us (such as your profile picture, email address, or friends list)
        • Any publicly available information related to that social media service

By accessing the Website through social media services or connecting the Website to social media platforms, you authorize FUTURO AGILITY CARE to collect, store, use, and retain this information and content in accordance with our Privacy Policy.

1.5. FUTURO AGILITY CARE may also collect information other than Personal Information from you through the Website when you visit and / or use the Website. Such information may be stored in server logs. This Non-Personal Information may include your geographic location, details of your telecom service provider or internet service provider, the type of browser (Internet Explorer, Firefox, Opera, Google Chrome etc.), the operating system of your system, device and the Website you last visited before visiting the Website or the duration of your stay on the Website is also stored in the session along with the date and time of your access.

1.6. Non-Personal Information is collected through various ways such through the use of cookies. FUTURO AGILITY CARE may store temporary or permanent “cookies” on your computer. you can erase or choose to block these cookies from your computer. you can configure your computer’s browser to alert you when We attempt to send you a cookie with an option to accept or refuse the cookie. If you have turned cookies off, you may be prevented from using certain features of the Website.

1.7. Please do note that Personal Information and Non Personal Information may be treated differently as per this Privacy Policy.

1.8. You hereby represent to FUTURO AGILITY CARE that:- a) the Information you provide from time to time is and shall be authentic, correct, current and updated and you have all the rights, permissions and consents as may be required to provide such Information to FUTURO AGILITY CARE. b) your providing the Information to FUTURO AGILITY CARE and FUTURO AGILITY CARE’s consequent storage, collection, usage, transfer, access or processing of the same shall not be in violation of any third party agreement, laws, charter documents, judgments, orders and decrees.

1.9. FUTURO AGILITY CARE and its officers, directors, contractors or agents shall not be responsible for the authenticity of the Information that you or any other user provide to FUTURO AGILITY CARE. you shall indemnify and hold harmless FUTURO AGILITY CARE and its officers, directors, contractors or agents and any third party relying on the Information provided by you in the event you are in breach of this Privacy Policy including this provision and the immediately preceding provision above. 1.10. your Information will primarily be stored in electronic form however certain data can also be stored in physical form. We may store, collect, process and use your data in countries other than Republic of India but under compliance with applicable laws. We may enter into agreements with third parties (in or outside of India) to store or process your information or data. These third parties may have their own security standards to safeguard your information or data and we will on commercial reasonable basis require from such third parties to adopt reasonable security standards to safeguard your information / data.

2. Purpose for Collecting, Using, Storing and Processing of Information

FUTURO AGILITY CARE collects, uses, stores and processes your Information for any purpose as may be permissible under applicable laws (including where the applicable law provides for such collection, usage, storage or processes in accordance with the consent of the user) and shall include the following:

2.1. To facilitate your use of the Website;
2.2. To respond to your inquiries or fulfil your requests for information about the various services offered on the Website;
2.3. To provide you with information about services available on the Website and to send you information, materials, and offers;
2.4. To send you important information regarding the Website, changes in terms and conditions, user agreements, and policies and/or other administrative information;
2.5. To send you surveys and marketing communications;
2.6. To personalize your experience on the Website by presenting advertisements, services and offers tailored to your preferences;
2.7. To help you address your problems incurred on the Website including addressing any technical problems;
2.8. If you avail of any service from the Website, to complete and fulfil the same.
2.9. To protect the integrity and for proper administering of the Website;
2.10. To conduct internal reviews and data analysis for the Website;
2.11. To improve the services and content on the Website;
2.12. To conducting academic research, surveys, analytical studies on various aspects including user behaviour, user preferences etc.;
2.13. To respond to legal, judicial, quasi-judicial process and provide information to law enforcement agencies or in connection with an investigation on matters related to public safety, as permitted by law;
2.14. To implement information security practices;
2.15. To determine any security breaches, computer contaminant or computer virus;
2.16. To investigate, prevent, or take action regarding illegal activities and suspected fraud,
2.17. To undertake forensics of the concerned computer resource as a part of investigation or internal audit;
2.18. To process any job application you may submit;
2.19. To trace computer resources or any person who may have contravened, or is suspected of having or being likely to contravene, any provision of law including the Information Technology Act, 2000 that is likely to have an adverse impact on the services provided on any Website or by FUTURO AGILITY CARE; and
2.20. To enable a potential buyer or investor to evaluate the business of FUTURO AGILITY CARE. [Individually and collectively referred to as (“Purposes”)] you hereby agree and acknowledge that the Information so collected is for lawful purpose connected with a function or activity of FUTURO AGILITY CARE or any person on its behalf, and the collection of Information is necessary for the Purposes.

3. Sharing and Disclosure of Your Information

3.1 The Services are not available to you hereby unconditionally agree and permit that FUTURO AGILITY CARE may transfer, share, disclose or part with all or any of your Information, within and outside of the Republic of India to third party service providers / partners / banks and financial institutions for one or more of the Purposes or as may be required by applicable law.
3.2.You acknowledge and agree that, to the extent permissible under applicable laws, it is adequate that when FUTURO AGILITY CARE transfers your Information to any other entity within or outside your country of residence, FUTURO AGILITY CARE will place contractual obligations on the transferee which will oblige the transferee to adhere to the provisions of this Privacy Policy.
3.3. FUTURO AGILITY CARE may share statistical data and other details (other than your Personal Information) without your express or implied consent to facilitates various programmes or initiatives launched by FUTURO AGILITY CARE, its affiliates, agents, third party service providers, partners or banks & financial institutions, from time to time. We may transfer/disclose/share Information (other than your Personal Information) to those parties who support Our business, such as providing technical infrastructure services, analysing how Our services are used, providing merchants services, facilitating payments, or conducting academic research and surveys. These affiliates and third party service providers shall adhere to confidentiality obligations consistent with this Privacy Policy. Notwithstanding the above, we use other third parties such as a credit/debit card processing company, payment gateway, pre-paid cards etc. to enable you to make payments for availing services. When you sign up for these services, you may have the ability to save your card details for future reference and faster future payments. In such case, we may share your relevant Personal Information as necessary for the third parties to provide such services, including your name, residence and email address. The processing of payments or authorization is solely in accordance with these third parties policies, terms and conditions and We are not in any manner responsible or liable to you or any third party for any delay or failure at their end in processing the payments.
3.4 We may also share Personal Information if we believe it is necessary in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of various terms and conditions or our policies.
3.5. We reserve the right to disclose your information when required to do so by law or regulation, or under any legal obligation or order under law or in response to a request from a law enforcement or governmental agency or judicial, quasi-judicial or any other statutory or constitutional authority or to establish or exercise our legal rights or defend against legal claims.
3.6. you further agree that such disclosure, sharing and transfer of your Personal Information and Non-Personal Information shall not cause any wrongful loss to you or to any third party, or any wrongful gain to Us or to any third party.
3.7. We and Our affiliates will share / sell some or all of your personal information with another business entity should we (or Our assets) plan to merge with, or be acquired by that business entity, or re-organization, amalgamation, restructuring of business. Should such a transaction occur that other business entity (or the new combined entity) will be required to follow this Privacy Policy with respect to your Personal Information.

4. Link to Other Websites

4.1. Our Website may provide links to other sites. These links are provided for your convenience only and the provision of these links does not mean that sites are related or associated with us. Please note that these Sites have their terms of use and privacy policies. You should check their privacy policy before you submit your Personal Information or any other data with them. We don’t guarantee the content and the security of those sites.
4.2. We may have certain features on Our Website which may be hosted by third parties; your interaction with such features shall be governed by the privacy policy of such third parties.
4.3. We shall not be responsible for any loss, damage, claim or expense caused as a result of you accessing these third party sites and features.

5. Security

5.1. We strive to ensure the security, integrity and privacy of your Information and to protect your Personal Information against unauthorized access or unauthorized alteration, disclosure or destruction. We adopt adequate measures to prevent unauthorized access to your Personal Information.
5.2. We reserve the right to conduct a security review at any time to verify your identity. You agree to provide Us all the information that We request for the security review. If you fail to comply with any security request, We reserve the right terminate your account with Us and prohibit your access to the Website.
5.3. We are not liable and cannot be held liable for any breach of security or for any actions of any third parties that receive your Personal Information
5.4. The trademarks, logos and service marks displayed on the Website (“Marks”) are the property of FUTURO AGILITY CARE or their merchants or respective third parties. you are not permitted to use the Marks without the prior consent of FUTURO AGILITY CARE, the merchants or the third party that may own the Marks
5.5. Notwithstanding anything contained in this Policy or elsewhere, We shall not be held responsible for any loss, damage or misuse of your Personal Information, if such loss, damage or misuse is attributable to a Force Majeure Event (as defined below). A “Force Majeure Event” shall mean any event that is beyond Our reasonable control and shall include, without limitation, sabotage, fire, flood, explosion, acts of God, civil commotion, strikes or industrial action of any kind, riots, insurrection, war, acts of government, computer hacking, unauthorised access to computer data and storage device, computer crashes, breach of security and encryption, etc.

6. Choice

You acknowledge that providing your Information is voluntary. You have the option not to share or allow FUTURO AGILITY CARE to collect your Personal Information. If you wish to withdraw your consent regarding the provided Personal Information, you can send an email to the grievance officer or another electronic address notified to you.

7. Updates to this Privacy Policy

FUTURO AGILITY CARE may modify data privacy practices and update this Privacy Policy as needed. Any changes will be accessible on the Website.